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Covid-19 Safety

What to do if you develop Covid-19 symptoms while on holiday?

If you begin to display signs of Covid-19 whilst staying in the property, you should inform us immediately and request a test. CLICK HERE to visit the NHS website for instructions on what to do, or alternatively called 111. Please self-isolate whilst you are waiting for the results.

Our telephone number is 07900 350 102 and email address is

If the results return as positive and a member of your party is confirmed to have Covid-19, you should return home immediately to self-isolate using your own private transport if this is reasonably possible. You also need to show us a copy of your results.

If for any reason making the journey home is not possible and you have to self-isolate in the property, you will be liable to cover the cost of any bookings that have to be cancelled as a result.

We will require you to provide us with the names, telephone numbers and email addresses of everyone in your party so that we can pass this onto the NHS if required as part of their ‘test and trace’ programme. This information will not be used for any other purpose. Please provide this to us along with notification that you or a member of your party is displaying symptoms.

If anyone in your party has breathing difficulties or their life is potentially at risk, please seek emergency help immediately by calling 999.

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